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FAQ
Frequently asked questions
Jewellery & Bags
Sasha began in Omaha, New Zealand, where I was raised and where the brand first took shape.
These days, I’m lucky enough to take my work with me as I travel. I spend summers in Croatia and around the world, often creating on the road, my suitcase is filled with tools and supplies.
While my work travels, New Zealand remains home, and all pieces eventually make their way back here.
Yes. Every piece is made by hand in small quantities. This includes designing, assembling, crocheting, embellishing, and finishing. Slight variations are part of the handmade process and make each piece one of a kind.
Occasionally, I also include carefully selected items in a curated collection, pieces I love and wear myself, such as hair accessories or rings. These items are sourced from trusted suppliers and are always clearly noted on the product page.
All jewellery is handcrafted using hypoallergenic, tarnish-resistant stainless steel, along with natural gemstones and pearls. Each stone and pearl is unique, with natural variations in colour, shape, and pattern.
To keep your jewellery looking its best:
• Store pieces in a dry place, away from moisture
• Avoid contact with perfumes, lotions, and harsh chemicals
• Gently wipe with a soft cloth after wear
Although stainless steel is durable and tarnish-resistant, caring for your jewellery will help it last longer.
A full jewellery care guide is included on the product page.
Some items are made to order, while others are ready to ship. This will always be clearly noted on the product page. Made-to-order pieces require additional time to be handcrafted before dispatch.
Limited customisation may be available depending on the piece. If you have something in mind, please get in touch at orders@sasha.nz ()to discuss with me!
Yes. Sasha jewellery and accessories are stocked in selected boutiques across New Zealand and Australia, as well as online in New Zealand. Visit the Stockists page for more details.
Returns are accepted only for faulty or damaged items. Please refer to the Returns Policy page for full details and instructions.
Crochet bags should be handled with care:
• Avoid overloading to maintain shape
• Spot clean gently with warm water if needed
• Do not machine wash or tumble dry
Embellishments such as shells and charms should be handled gently to preserve their finish.
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